Career Opportunities

Career Opportunities

Free Futuresoft is a Greek-born software house with an established presence in Retail and CRM/Clienteling, providing best-in-class IT solutions since 2005 to customers who span across different industries, markets and geographical locations. We are looking for highly motivated individuals to be part of our fast-growing teams.

.......................................................................

Which profession suits you most?

Select below and then fill in the form.

Support Agent | Team: Support Department

The Role

As a Support Agent, your role will be to serve as the first point of contact for customers seeking technical assistance over the phone or email in the most efficient and effective way. You should be able to perform remote troubleshooting through diagnostic techniques and pertinent questions, determining the best solution based on the issue and details provided by customers.

Your daily tasks:

  • Answer tickets from end-users
  • Follow problem escalation procedures
  • Write select SQL Queries
  • Conduct basic Database Troubleshooting
  • Software Testing
Requirements/Skills
  • Basic knowledge of T-SQL or other Scripting Query Language
  • Fluency in written and spoken English
  • Ability to work in shifts (between 09:00 – 21:00)
  • Team Player
  • Excellent communication skills
  • Experience with CRM or Retail Systems will be a plus
Benefits

We offer:

  • A challenging position within a fast growing, dynamic and innovative company
  • Opportunities for growth and choice in individual career paths
  • Working in an international environment
  • Private health insurance
Submit your CV

Technical Consultant | Team: Account and Implementation Department

The Role

As a Technical Consultant, your role will be to assist customers in optimal utilization of all software tools and provide technical assistance during the implementation of all projects. You should be able to develop new processes and recommend improvements to all procedures and ensure optimal level of customer service at all times.

Your daily tasks:

  • Develop, implement and optimize stored procedures and functions using T-SQL
  • Conduct Database Troubleshooting
  • Analyze existing SQL queries for performance improvements
  • Review and interpret ongoing business reporting requirements
  • Create and maintain technical documentation
  • Follow problem escalation procedures
  • Software Testing
Requirements/Skills
  • Degree or relevant working experience in IT
  • Good knowledge of T-SQL or other Scripting Query Language
  • Fluency in written and spoken English
  • Excellent communication skills
  • Team Player
  • Experience with CRM or Retail Systems will be a plus
Benefits

We offer:

  • A challenging position within a fast growing, dynamic and innovative company.
  • Opportunities for growth and choice in individual career paths.
  • Working in an international environment.
  • Private health insurance.
Submit your CV

UI/UX Designer | Team: Development Department

The Role

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.
UI/UX Designer responsibilities include applying user requirements, designing graphic elements and navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.

Your daily tasks:

  • Design application layouts for iPad, iPhone and Web
  • Excellent visual design skills with sensitivity to mobile interaction
  • Gather and evaluate user requirements in collaboration with product managers and engineers
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Design graphic user interface elements, like menus, views and widgets
  • Develop UI mockups and prototypes that illustrate how applications will function and look like
  • Prepare and present rough drafts to internal teams
  • Identify and troubleshoot UX problems
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colors and images
Requirements/Skills
  • Proven work experience as a UI/UX Designer or similar role
  • Portfolio of design projects
  • Knowledge of wireframe tools (e.g. InVision)
  • Up-to-date knowledge of Adobe Photoshop
  • Team spirit; strong communication skills to collaborate with various stakeholders
  • Good time-management skills
  • BSc in Design, Computer Science or relevant field
  • Knowledge of HTML/CSS and JavaScript is a plus
  • Experience with Adobe After Effects and video editing is a plus
Benefits

We offer:

  • A challenging position within a fast growing, dynamic and innovative company.
  • Opportunities for growth and choice in individual career paths.
  • Working in an international environment.
  • Private health insurance.
Submit your CV

Front-end developer | Team: Development Department

The Role

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our mobile and web applications. You should be able to translate design mockups into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

Your daily tasks:

  • Use HTML/ CSS and Javascript to create user-friendly web applications and hybrid mobile applications.
  • Maintain and improve web applications
  • Collaborate with back-end developers and designers to improve usability
  • Write functional requirement documents and guides
  • Translate mockups and prototypes into code
  • Help back-end developers with coding and troubleshooting
  • Stay up-to-date on emerging technologies
Requirements/Skills
  • Proven work experience as a Front-end developer
  • Hands on experience with markup languages
  • Specialty in JavaScript, CSS and jQuery
  • Experience with Ionic Framework and building the app for Android and iOS
  • Experience with Json data manipulation
  • Familiarity with browser testing and debugging
  • In-depth understanding of the entire web development process (design, development and deployment)
  • Understanding of layout aesthetics
  • Familiarity with software Adobe Photoshop
  • BSc degree in Computer Science or relevant field
  • Experience with Node.js is a plus
  • Experience with PHP language is a plus
Benefits

We offer:

  • A challenging position within a fast growing, dynamic and innovative company.
  • Opportunities for growth and choice in individual career paths.
  • Working in an international environment.
  • Private health insurance.
Submit your CV
.......................................................................

Send us your resume

Full Name *

Phone *

Email *

Specialty *

Position *

Resume *

Please upload a .pdf, .doc or a .docx document in a size up to 10mb.

Website

Notes


Departments
HEADQUARTERS

Kanari 18
Nea Erithrea, Athens
ZC 14671

Eleftheriou Venizelou 4
Kallithea, Athens
ZC 17676

Tel.: 0030 210 9249704
Fax: 0030 213 3333442
e-mail: sales@futuresoft.gr
Scroll To Top