Implementation

Free Futuresoft specializes in Clienteling, CRM and Retail for the fashion and luxury markets. We excel in all business functions in which we operate, thanks to our solid technology ecosystem and work attitude. Our implementation teams’ experts are highly committed to the success of your business and add extra value to products we offer.

Our technical and business experts, support and accompany you throughout the onboarding of our solutions, project deployment, solution enhancements and updates.

Free Futuresoft’s teams work with respect to the project scope, its cost and based to your requirements deliver to deadline and guarantee exceptional quality from the design phase to roll-out. Plus, we always go the extra mile to satisfy your needs!

In addition to defining the omnichannel and digital strategy, we work to digitize processes and identify and integrate digital solutions (increase mobility, offer B2B and B2C).

Our mission is to offer the expertise and technology to enhance your omnichannel strategy and Clienteling experience. We offer our services and solutions to companies of all sizes and efficiently support them in creating a unique and engaging client experience

Product Deployment

  • Design, plan, deploy and test our solutions from end to end
  • Roll-out and Implementation of our solutions based on our clients’ custom requirements
  • Continuous improvement of our products with versioning and deployment of updates when necessary
  • Warm handover, user trainings & refresh trainings

Project management

  • Provision of Project Management services
  • Lead custom implementation or development projects with 3rd parties

Business Consulting

  • Optimizing business processes and offering consultation on best practices
  • Accumulated business knowledge within luxury and cosmetics markets
  • Creating custom reports offering exceptional business intelligence using our tool, iPPOS MIS

Campaign Management

  • Helping create and organize campaigns via iPPOS
  • Evaluate achievement of campaigns and monitor campaign performance
  • Promote and facilitate campaign procedures

Support

  • 2nd and 3rd line support in English
  • Solid technical know-how in a wide range of technologies
  • ITIL based processes
  • Ticketing, change and problem management processes

Application Development

iOS App

Free Futuresoft has since 2010 successfully invested in mobile technology and developed iPPOS Suite in iOS.

Until today, we continuously evolve and develop new native applications and iOS modules to cover market’s needs, taking advantage of the newest innovations to supply to our customers the best tools to excel in this everchanging environment.

Our solutions, combined with the Apple standards, represent not only elegance but also provide the highest level of usability and security.

Web App

Free Futuresoft’s web application team consists of agile and web literate members that are keen on creating or implementing custom solutions for your needs.

With a portfolio that already consists of quite a few applications and APIs, our team is available also for creating tailor made solutions from scratch that address that gap your business has been silently suffering from.

The up-to -day results, prove that we can quickly develop and interface with any external system!

Some of our Skills

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App Design
Objective-C
HTML
User Interface
SQL

Integration

  • REST APIs Library: Ability to integrate with any system in order to provide easy exposure of data and valuable input to iPPOS system
  • Middleware integration zone: Data exchange via database model to accommodate integrations with non-web friendly environments

Deduplication

  • Customer database cleansing services to ensure that each customer has a unique record including the full history of transactions and services